What is Intrepid Travel?
Intrepid Travel isn’t just a travel agency; it’s a commitment to responsible tourism. Founded in 1988 by two adventurous friends, Darrell and Manch, this tour operator has been leading travelers on journeys that leave a positive impact on both destinations and communities.
By partnering with global and local organizations like the Blue Carbon Lab and the Eden Reforestation Project, Intrepid Travel ensures that your adventures contribute to a sustainable future.
How does Intrepid Travel work?
Intrepid Travel simplifies your travel planning with an intuitive interface that offers ready-made and personalized trips.
Ready-made trips: Begin your journey by selecting your desired destination and travel dates on their website. Intrepid Travel will then present you with a range of travel options, from Premium to Classic, all designed to match your preferences.
Personalized trips: For those seeking more flexibility, tailor-made trips are the answer. You can choose your destination, travel dates, and activities based on your preferences. Intrepid Travel’s local leaders, well-versed in the culture and environment, guide you through these personalized adventures.
How old do you have to be to travel with Intrepid?
If you plan to travel independently without adult supervision, you must be at least 18 years old. Intrepid Travel offers various travel styles, including Premium, Comfort, Original, and Basix, each catering to different needs and budgets.
The Highlights of Intrepid Travel
Ready-made Packages
Intrepid Travel makes travel a breeze by offering an array of ready-made packages. What sets these packages apart is the ability to choose from various travel styles and themes, allowing you to select a trip that suits your preferences and budget. From accommodations to transportation and meals, everything is expertly arranged for you upon arrival.
Personalization
While ready-made packages are convenient, some travelers crave the freedom to set their own travel dates and activities. Intrepid Travel caters to this need with tailor-made packages. Even though you have the flexibility to decide, you won’t have to deal with the hassle of planning and logistics, thanks to Intrepid Travel’s local leaders who handle everything.
Responsible Travel
Intrepid Travel is dedicated to responsible tourism, emphasizing a reduced carbon footprint, respect for local cultures, and support for communities. When you travel with Intrepid, you contribute to funding grassroots initiatives and local communities. The company also adheres to COVID guidelines, ensuring your safety throughout your journey.
What Could Be Improved?
Complaints on Service
While Intrepid Travel generally receives positive reviews, there have been occasional complaints about the quality of accommodations, reliability of local guides, and issues with customer service. Some travelers reported delays and difficulties in receiving refunds, especially during the pandemic. As with any service, it’s essential to acknowledge that no company is flawless, and occasional issues may arise.
Slightly Costly
Traveling with Intrepid Travel, as part of a group tour, can be more expensive compared to solo travel. This cost difference is due to the convenience of having most logistics and planning arranged for you. Additionally, group tours may involve expenses for group activities that not every traveler will enjoy. For seasoned travelers who prefer more control and are budget-conscious, solo backpacking might be a more appealing option.
Is Intrepid Travel Worth It?
The majority of past users have left highly satisfying reviews of Intrepid Travel. We also recommend it to travelers who seek a more enriching travel experience while making a positive impact on the destinations they visit. Intrepid Travel provides an excellent way to explore the world responsibly and sustainably.
However, it’s worth considering other guided group tour options such as G Adventures, EF Ultimate Break, and Under30Experiences before making your decision. Each company has its unique offerings, and your choice should align with your preferences and travel goals.
Our Rating: 4.6/5
Pros:
- Tours that promote positive impacts
- Emphasis on responsible travel with a low carbon footprint
- Diverse and well-organized tour packages
- All-inclusive packages for ease of travel
Cons:
- Occasional complaints about tour quality and service
- Slightly higher cost compared to solo travel
Intrepid Travel Reviews: Candid Insights from Travelers
Trojanlili’s Harrowing Experience
Trojanlili’s recent escapade with Intrepid Travel paints a disheartening picture. Hailing from Los Angeles, California, this traveler embarked on the Beautiful Northern Thailand tour and encountered numerous disappointments. The accommodations were subpar, featuring mosquito blood-stained walls, musty odors, and even cockroaches in the lobby. The transportation was equally dismal, with cramped red cars and leaky buses.
One particular day was advertised as relaxing, but it turned into a strenuous temple-hopping ordeal with no clean shower facilities on board. To add insult to injury, the “clean” water for showering was anything but clean, sourced from a polluted river. The lack of planned activities left Trojanlili and fellow travelers bored and stranded on the rafthouse. The toilets onboard were manually flushed, and toilet paper was a scarce commodity. Overall, this traveler felt cheated by Intrepid Travel’s overcharging and misleading descriptions.
Fire100’s Rave Review
In stark contrast, Fire100’s experience with Intrepid Travel on the Premium Vietnam tour was a glowing testament to the company’s strengths. The activities, itinerary, in-country transportation, tour guide, accommodations, and food options all exceeded expectations. The local team’s support during an issue further solidified the positive impression. While there were minor quibbles about pre-departure communication, Fire100 is already planning another adventure with Intrepid Travel.
Dyl P’s Payment Predicament
Dyl P’s encounter with Intrepid Travel left a bitter taste in their mouth. Facing financial challenges, Dyl requested a one-month extension to pay the final balance of their trip but was met with resistance. Intrepid Travel threatened to cancel the trip and keep the deposit, despite Dyl’s willingness to pay early. This rigid policy left Dyl feeling frustrated and labeled Intrepid Travel as “money grabbers.”
Eklein5823’s Unpleasant Cancellation
Eklein5823’s unfortunate situation unfolded when they had to cancel a trip due to a family emergency. Rather than offering a refund or a rescheduling option, Intrepid Travel chose to retain 100% of the payment. This decision seemed inconsiderate, considering the circumstances.
Outbacktraveler3’s Rollercoaster Ride
Outbacktraveler3 embarked on the Morocco Uncovered tour with high hopes. However, their journey started with confusion and frustration, as Intrepid Travel’s reservations did not match those of the hotels. This initial setback set the tone for an adventure filled with highs and lows.
The transportation, though spacious, wasn’t exactly comfortable for taller travelers. Accommodation promised a mix of riads, gites, hotels, and a Sahara Desert camp, but the reality didn’t live up to expectations. The desert camp experience was lackluster, with hard mattresses and minimal entertainment.
However, the group dynamics were a bright spot. The camaraderie among the 11 travelers, guided by a knowledgeable leader and an excellent driver, helped ease the journey. Visits to local homes provided valuable cultural insights. Local guides added depth to the location visits, and the Intrepid guide was readily available for questions.
Nevertheless, the trip took an unexpected turn when the group’s accommodations were changed without prior notice. This last-minute switch to a hotel far from the intended riad in Marrakesh caused discontent among the travelers. It was only after vehemently asserting their preferences that they secured a more suitable accommodation.
Is Intrepid a reputable travel company?
Intrepid Travel has built a solid reputation as a reputable travel company over the years. Founded in 1988, it has established itself as a pioneer in responsible and sustainable tourism.
Intrepid’s commitment to reducing its carbon footprint, supporting local communities, and partnering with global and local organizations like the Blue Carbon Lab and the Eden Reforestation Project demonstrates its dedication to responsible travel.
While no travel company is entirely free from negative reviews or occasional issues, Intrepid Travel generally receives positive feedback from travelers who appreciate its sustainable approach and well-organized trips.
What is the average age of the Intrepid Traveler?
The average age of an Intrepid Traveler can vary depending on the type of trip and travel style chosen. Intrepid Travel offers a range of travel styles, including Premium, Comfort, Original, and Basix, each catering to different demographics.
For example, 18 to 29-year-olds may find the “18s to 29s” style more appealing, while families might opt for the “Family” style. However, in general, Intrepid Travel attracts a diverse group of travelers, including solo adventurers, couples, and families, with a common interest in responsible and immersive travel experiences.
What is Intrepid Travel known for?
Intrepid Travel is primarily known for its commitment to responsible and sustainable travel. It stands out in the travel industry for its dedication to reducing the environmental impact of tourism, respecting local cultures, and supporting local communities.
The company’s partnerships with various environmental and community-focused organizations, as well as its own foundation, reflect its commitment to these principles.
Intrepid Travel is also known for offering a wide range of travel styles and themes, making it accessible to a broad spectrum of travelers looking for unique and impactful adventures.
Who is the target market for Intrepid Travel?
Intrepid Travel caters to a diverse target market. Its wide range of travel styles and themes makes it appealing to various types of travelers, including:
- Adventurous Explorers: Travelers seeking unique and immersive experiences in destinations worldwide.
- Eco-Conscious Travelers: Those who prioritize responsible tourism and want to minimize their carbon footprint while exploring the world.
- Cultural Enthusiasts: Travelers interested in gaining deeper insights into local cultures and traditions.
- Solo Travelers: Individuals looking to join group tours for added convenience and companionship.
- Families: Families interested in family-friendly travel experiences that align with their values.
- Young Adults: The “18s to 29s” style specifically targets younger travelers looking for adventurous journeys.
The Verdict: A Mixed Bag of Experiences
Intrepid Travel, a company that prides itself on integrity and social responsibility, seems to elicit diverse reactions from its customers. While some, like Fire100, have sung praises for their well-organized tours and excellent customer experiences, others, like Trojanlili and Eklein5823, have expressed deep dissatisfaction with issues ranging from accommodations to customer service.
The question looms: Can Intrepid Travel maintain the quality of its tours while continuously expanding its operations worldwide? The answer may lie in their ability to address the concerns raised by travelers and ensure that promises made in tour descriptions are kept.
As with any travel company, it’s crucial for potential customers to consider these mixed reviews carefully. Research and due diligence are key when choosing a tour operator to ensure that your travel experience aligns with your expectations.