I previously stayed at the Grand Hyatt Kuala Lumpur (prior review) in 2014. I used a Diamond Suite upgrade and requested a Twin Tower room which boasts views of the Petronas Towers. I knew there was very little chance of the upgrade coming through, and was not surprised when it did not.
I booked the room via Cash & Points, which costs 7,500 points per night and $100 as this is a Category 4 property. For some reason, rates were seemingly very high at over $200 night. On my previous stay, paid rates were ~$150 per night. Once again I used a Diamond Suite upgrade on this stay, and requested a Twin Tower room when making my reservations.
Upon check-in to the hotel, I was pleasantly surprised to find out that I had been upgraded to a Grand Twin Towers View Suite.
I won’t go over many of the details of the room again, as the layout is exactly the same with the only difference being the view.
A welcome amenity of four blueberry pastries was waiting for me.
There was also a plate of fruit consisting of grapes, starfruit, kiwi, a pear, and a dragon fruit.
In addition, there were three jars of snacks including sugar coated cashews, sugar cookies, and my favorite, the highly addictive chocolate chip cookies.
There were also 6 bottles of Grand Hyatt branded water by the coffee maker.
Two large bottles of Evian water were also provided.
The breakfast buffet at Thirty8 has perhaps the most extensive selection that I have ever encountered. There are two sides to the buffet, one containing mostly Western offerings, while the other side contains primarily Asian selections.
I also had the opportunity to visit the pool on this visit. The pool is very nice, but seems have more style than function.
The pool area also has outdoor showers and restrooms.
There is also a lounge/covered seating area as well.
All of the employees were friendly and helpful. I did not get a chance to spend much time in the Club Lounge, but it is worthwhile as there are excellent views of the Petronas Towers as well.
This was another great stay at the Grand Hyatt Kuala Lumpur.