The Park Hyatt Vienna opened in 2014 with much anticipation. The hotel is a converted bank building, so its layout is somewhat quirky. The hotel overlooks Am Hof square, with many shops and restaurants within close walking distance.
The building is a grand structure and stands out from a distance.
Upon arriving at the hotel, we were greeted by the doorman who helped us with our bags. The front desk is located to the left upon entering the hotel.
The lobby is a large open space with dark carpeting and glass doors throughout. Even the elevators are decorated in a stunning patterned glass.
There is a bar located off of the lobby, which looks inviting but we did not have the chance to visit.
Upon check-in, I was informed that check-in would be completed in the room. I was able to secure a Cash & Points reservation and decided to use a Suite Upgrade even though we were only scheduled for an overnight stay. The standard upgrade is the Park Suite when using a Suite Upgrade, but we had been upgraded even further to a Diplomat Suite.
We were led down a long, elegant hallway to the room.
Upon entering the room, there is a stunning tile mosaic in the foyer.
To the right of the dining room is an office with luxurious furnishings and contains a large work area.
Check-in was completed at the dining room table. Waiting on the table was the largest complimentary fruit bowl that I have ever encountered. It must have weighed at least 10 pounds, and included bunches of grapes, bananas, apples, plums, pears, tangerines, and much to my surprise mangosteens.
The dining room comfortably seats four and provides an intimate atmosphere.
The mini bar is also located in the dining room, and is discreetly located inside of an elegant cabinet.
The dining rooms leads into a large, slightly curved living room. There is a long sofa and two chairs facing a coffee table. There is another chair in the corner.
Perhaps the biggest feature of the living room was the TV cabinet. The TV could be raised or lowered.
There was also a stunning display cabinet in the living room.
Continuing on from the living room led to the bedroom. The bedroom was actually fairly small. The bed was very comfortable as are all Park Hyatt’s. There was actually little room in which to maneuver within the bedroom.
There was a TV mounted on the wall.
A bottle of water was left on each nightstand.
Outlets are also conveniently located next to the bed.
The highlight of the room has to be the bathroom. It is larger than most standard rooms.
Coming from the bedroom, there are two sinks which is separated by the bathtub. The bathtub is decorated with a slightly mirrored tile finish. There is a temperature gauge on the side of the tub.
To the right of the far sink is the shower. Water pressure and temperature were great. There are two showerheads if you wish to be bombarded with water. There is also a bench in the shower. Blaise Mautin products are provided, with a great citrus scent.
Exiting the bathroom leads into a huge closet area. In addition to the luggage rack, there are multiple drawers and places to hang your clothes.
The bathroom circles around back to the front door.
There is also a guest bathroom near the entrance which is also very spacious.
Breakfast is served in The Bank. Service was rather poor however. When we were shown to our table, the hostess asked us if we would like something to drink. After our drinks were delivered, nobody ever came around to check on us. We needed to get somebody’s attention in order to get dishes cleared or drinks refilled.
The buffet has generous and high quality offerings. In addition, you can order something off of the menu as a Diamond member.
The Park Hyatt Vienna is an absolute stunning building in a great area that is close to many shops and restaurants. Service in the restaurant could improve, but employees throughout the hotel were very friendly and helpful, especially the Filipino bellman, whose name I cannot remember unfortunately.
We later returned to Vienna at the end of our trip, and once again stayed at the Park Hyatt Vienna which will be reviewed as we were given a different room.
If you have the opportunity to stay here, I would definitely take advantage of it. With its prime location it is very difficult to beat.