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Hyatt Regency Tsim Sha Tsui
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The Hyatt Regency Tsim Sha Tsui is located on the Kowloon side of Hong Kong. It is attached to the Tsim Sha Tsui and Tsim Sha Tsui East train stations, with the Tsim Sha Tsui East street entrance right across the street from the lobby of the hotel. The hotel is also attached to the K11 Art Mall.
The hotel is sleek and modern in design, with a somewhat minimalist design, much like the Park Hyatt brand.
When entering from the mall or the street level, you will enter the lower lobby of the hotel. You will need to go up one floor to the actual lobby.
Upon check-in at the front desk, I was then directed to the Regency Club for “official” check-in, I think in part of my Diamond status.
I was offered a seat in the lounge along with a drink. Check-in was very thorough with all amenities explained.
I was also presented a letter with information regarding the Regency Club hours and benefits.
I used a Diamond Suite Upgrade for this stay.
The Regency Suite is designed in a somewhat circular manner.
Upon entering the room there is a small hallway.
To the right there is a small living room with a very comfortable sofa, coffee table, luggage rack, coffee maker, tea pot and TV.
There was a welcome amenity consisting of a fruit plate and a bottle of wine.
There is a sliding door that separates the living room from the bedroom.
Inside of the bedroom is a glass counter top desk. There was a letter explaining the current state of the protest. Most excitingly, the hotel offers all guests a smartphone to use during their stay. You are able to make unlimited calls to the US, UK, Australia, Singapore and China. You get unlimited 3G data, and the phone can be used as a hotspot for other devices. I wish all hotels would offer something similar when traveling abroad.
The bed was very comfortable with a nightstand on either side. Outlets were conveniently placed next to each side of the bed.
The bathroom is rather large with a deep tub.
There is a single sink with adequate counter space. Interestingly, the hotel uses Portico soap products, although the Verbena does smell a lot better than the ginger scented products. However, the other bath amenities were June Jacobs.
There is a separate shower which had good water pressure and no temperature fluctuations.
The toilet is in its separate enclosure.
The closet is somewhat oddly placed in the hallway but does not detract from the design of the room.
The Regency Club is divided into two sections. Upon entering the lounge, there are reception desks along with a small seating area.
The main area of the lounge is long and narrow with somewhat limited seating. The views from the lounge overlook Victoria Harbor.
For breakfast, there were salads, croissants, pastries, fruit, sandwiches, bread, cereal, hard boiled eggs, noodles, congee, as well as a small menu from which items could be ordered.
During the evening, there was also a small menu with items that could be ordered along with crudité, desserts, cheese, salad and fruit.
The upstairs part of the lounge includes a conference room that overlooks the main part of the lounge. You can make an appointment to utilize the conference room during your stay if you wish.
The service at the Hyatt Regency Tsim Sha Tsui was excellent. All employees were friendly and were always asking if they could assist in any way.
Upon checking out, I thought I double checked the safe and had all of my things. I received an email the following day from one of the assistant managers asking if I had left some money in the safe. Upon counting my money, I did notice that some was missing. I emailed him back and told him that I did leave some money despite me thinking that I had taken everything. He said that the housekeeper had found money in the safe and turned it in. I was on my way to Macau at the time, but told him that I would pick it up upon my return to Hong Kong.
It is service like this, along with the great location that will have me coming back to the Hyatt Regency Tsim Sha Tsui in the future.