Grand Hyatt Hong Kong

Introduction
Star Alliance Business Class Lounge LAX
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Grand Hyatt Kuala Lumpur
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Cathay Pacific Business Class KUL-HKG
Grand Hyatt Hong Kong
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Hyatt Regency Tsim Sha Tsui
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Ferry – Kowloon to Macau
Grand Hyatt Macau
Din Tai Fung – Macau
Old Town Macau
Restaurante Litoral
A Lorche Restaurant
Ferry – Macau to Kowloon
Grand Hyatt Hong Kong
The Bridge Cathay Pacific Lounge – Hong Kong
Cathay Pacific Business Class HKG-BKK
Grand Hyatt Erawan Bangkok
Ban Khun Mae
Thai Royal Orchid Lounge – Bangkok
Asiana Airlines Business Class BKK-ICN
Gwang Yang Korean BBQ Restaurant – Seoul
Asiana Business Class Lounge – Seoul
Asiana Airlines Business Class ICN-LAX

Lobby
Lobby
Lobby
Lobby
Lobby
Lobby

We arrived at the Grand Hyatt Hong Kong shortly after 6:30 PM. The lobby is expansive with two sweeping staircases on each side of the lobby.

There is also a Bang & Olufson store attached to the lobby.

Grand Suite
Grand Suite

Check-in was efficient with all benefits clearly explained. I was informed that I could take breakfast either in the Club Lounge or in the Grand Café Restaurant. I had used a Diamond Suite Upgrade for the stay, and was escorted to the room by the front desk associate. I had inquired about getting a suite in one of the newly renovated rooms, but that was unavailable.

Entrance
Entrance
Stereo, Coffee Maker, Water
Stereo, Coffee Maker, Water

Upon entering the room these is a hallway with a dresser on the right that holds a stereo, coffee maker and several bottles of water.

Living Room
Living Room

The living room contains a sofa, small coffee table and lounge chair with ottoman.

Living Room TV
Living Room TV

There is a flat screen TV with DVD player.

View
View

The view from the room is spectacular as it overlooks the harbor.

Fruit Plate
Fruit Plate

There was a bowl of fruit containing a banana, a couple of oranges and plums, and a dragon fruit.

Welcome Amenity
Welcome Amenity

There was also a welcome amenity consisting of a bottle of wine, pistachios and some dried apricots.

Bed
Bed

The bedroom was large with a nightstand on each side of the bed. The hotel provides in room adapters which is very convenient in case you forget to bring one.

Desk & TV
Desk & TV
Cookies
Cookies

There is another flat screen TV along with a small desk in the bedroom. A small jar of cookies was on the desk.

Welcome Letter
Welcome Letter
Renovation Letter
Renovation Letter

There were letters outlining the Grand Club hours, along with another letter informing guests of the ongoing renovations.

Closet
Closet
Closet
Closet

There is a walk-in closet which has a dresser, shelf for luggage, portable luggage rack, ironing board, slippers and robes.

The bathroom is adorned in black marble with gold fixtures, and multiple mirrors. It reminds me of a cross between “Enter the Dragon” and a room from Caesar’s Palace in the 1990’s.

Sink
Sink

There is a single sink with a fair amount of counter space.

Shower
Shower

The shower is a little hidden in the corner behind the bathroom door.

Tub
Tub

There is a separate tub which is on the smaller side.

Water Stain or Design?
Water Stain or Design?
IMG_4551
Water Stain or Design?
Water Stain or Design?
Water Stain or Design?

The room smelled very musty, as if there was a massive water leak in the room at some point and felt slightly damp to the touch. The carpet also looked as if there were water stains. I called down to the front desk and informed them of my concern. The housekeeping manager arrived and said that the carpet was dry, and the look of the carpet was normal. An assistant manager also inspected the room, and he also stated that the carpet was dry and that the look of the carpet was normal. He did offer to send up another air purifier however, which sort of indicated to me that they did acknowledge that there was something “off” with the room but didn’t want to say so outright.

Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club
Grand Club

We arrived at the Grand Club just as they were about to close for the evening. Offerings were sparse and included salad, cold cuts, vegetables, hummus (which was not very good), fruit and a couple of desserts.

Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe
Grand Cafe

We opted to have breakfast in the Grand Café. The buffet selection is expansive and includes Asian options, a noodle bar, a cooked to order egg station which also includes the option of having pancakes or waffles, salads, cereal, yogurt, breads, pastries, fruit and a made to order juice bar.

Service in the restaurant was fairly slow, as drinks were not refilled frequently.

The Grand Hyatt Hong Kong is a very nice hotel, and once all of the rooms are renovated will be a large improvement. All employees were very friendly and helpful. Service in the restaurant could improve. The major downside to the hotel is its location in that nothing is really within walking distance, and the nearest subway station is about 10 minutes away.

One thought on “Grand Hyatt Hong Kong

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